For Immediate Release
SEAGATE LAUNCHES DESIGN CENTERS WORLDWIDE TO
DELIVER COMPLETE DESIGN AND TIME-TO-MARKET EXPERTISE FOR ALL COUNTRIES
An industry first in providing enterprise,
personal and consumer electronics makers access to Seagate's engineering
design teams and labs to produce best-in-class storage-driven solutions
HANOVER, Germany—13 March 2002—Seagate Technology today announced
the opening of its Design Service Centers (DSC), a group of facilities
created to offer a full range of research and development, design, and
testing services to all Seagate customers. With locations in Colorado,
Minnesota, and Singapore, each center is equipped with the appropriate
testing labs and technologies to assist Seagate customers through each
step of the design and development process for their storage-based
solutions.
DSC helps Seagate customers transform innovative product ideas into
reliable storage-driven products. By working with DSC and solving problems
early in the lab instead of later in development or out in the field,
customers are assured that they will be able to bring products to market
faster, with lower overall cost and greater reliability. Because of the
expected continued growth rate in market segments that require storage, as
well as the requests of Seagate customers, the facilities that were
previously available only to Seagate's largest OEMs are now open and
available to all Seagate customers worldwide.
Many leading OEM companies such as Microsoft have already taken
advantage of Seagate's services in the consumer electronics space.
"Microsoft''s successful launch of the Xbox™ video game system
can certainly be attributed in part to the excellent qualification cycle
that occurred with Seagate's U Series disc drives," said Todd
Holmdahl, general manager of Xbox Hardware at Microsoft. "As the
first gaming console to include a built-in hard drive, special
considerations for the employment, use, and testing of the disc drive had
to be considered. Seagate's service and support was invaluable from the
start of our relationship with them."
"The market for personal, enterprise, and consumer electronics
systems continues to grow with demand for hard drives remaining positive
at a compound annual growth rate of 9.5 percent through 2005. Companies
that can differentiate their product with solutions that are truly
optimized for their respective markets will be able to compete more
successfully," said David Reinsel, research manager at IDC.
"Seagate delivers unique solutions for each of these markets. Whether
creating enterprise drives that need to run in 24 by 7 by forever
environments, personal ATA drives running in blade servers or NAS systems,
or within a Personal video recorder or audio jukebox, it is clear that
customers seeking assistance with their own designs can benefit from
leveraging Seagate's hard drive design expertise."
The opening of DSC marks the first time a company that produces hard
disc drives has opened its doors to its entire customer base to assist in
all aspects of product development.
Services
DSC provides comprehensive testing facilities to test for a number of
applications and environments.
• Thermal Performance Testing - Measures internal system temperatures
and identifies potential cooling issues that helps improve long-term
system reliability.
• Shock and Vibration Testing - Simulates device response to real-world
handling (or mishandling) and delivers a more robust product.
• Anechoic Chamber - Measures the amount and quality of acoustic output
to improve acoustic performance.
• Compatibility Lab - Tests compatibility of the entire solution,
helping all features work at peak performance. With a wide assortment of
satellite downlinks and cable inputs, our engineers can also test your
product with many leading program services.
• Rotational Vibration Index Testing - Rotational Vibration Index (RVI)
testing minimizes performance degradation that results from rotational
vibration in multi-drive servers and storage subsystems.
• Packaging Design - Assists with developing specialized shipping
cartons and product packaging for hard-drive capable devices. Seagate
experience is unparalleled in package design that delivers optimal
protection.
• Care and Handling Training - Teaches proper handling and shipping of
hard-drive capable devices. This reduces returns and improves reliability.
Consumer Electronics
The consumer electronics space is among the most exciting for development
of various new solutions, from devices such as personal video recorders (PVRs)
to the latest gaming consoles, as well as more sophisticated automated
home control systems and Internet Access (IA) devices. In this new space,
with these new applications, proper design development and testing is
critical in assuring the best final products possible.
Seagate was the first hard drive maker to recognize the emergence of
the Consumer Electronics storage market, becoming the sole supplier of
hard drives to Microsoft WebTV when it first shipped in 1997. Today
Seagate ships more drives for Consumer Electronics than any other hard
drive maker. Seagate hard drives are the choice of all of the top ten
Consumer Electronics makers, powering consumer brands Echostar Dish
Network, Sony, Microsoft, RCA, DirecTV, Hewlett-Packard, Philips, Hughes,
and many more.
Enterprise Storage
Seagate is the undisputed leader in Enterprise storage, with a list of
industry firsts that is unmatched by the competition. Over the past two
years alone, Seagate exercises its leadership with the introduction of the
world's fastest disc drive (Cheetah X15), the world's highest capacity
disc drive (Barracuda 180), and the lowest cost SCSI disc drive (Barracuda
36ES). Design Service Centers ensures that customers can gain access to
this kind of technology and engineering leadership.
"Enterprise-class systems require maximum uptime while at the same
time having the fastest performance possible, and this means that the
heart of these systems - the disc drives - need to be the most reliable
available as well as perform at the head of their class," said Dan
Nicewander, Seagate executive director of business development.
"Creating storage that fulfills these business-critical requirements
in enterprise systems is a challenge, but because of Seagate's investment
in its own research and development, testing, design, and time
understanding all of the needs of its OEM customers, Seagate is the
industry storage leader producing the disc drives of choice for the
enterprise. With the Design Service Centers, this level of expertise and
experience are now available for all Seagate customers."
Leading direct-attached and network-storage customers such as Ciprico,
Inc. have already worked closely with Seagate in the enterprise
environment and have experienced the benefits.
"Our relationship with Seagate goes much further than buying disc
drives," said Ciprico CEO Bob Kill. "It's one of working
together on quality assurance, design, and on solving performance issues.
Not having the storage engineering assistance from Seagate would slow us
down from being first-to-market to probably being last."
Personal Storage
Seagate's personal storage solutions include the U Series, the
best-selling hard drive family of all time. New applications outside of
personal computers include ATA RAID subsystems, blade servers, and
network-attached storage (NAS) systems. Key consideration factors for
companies building these solutions include not only making sure that they
can perform well, but can also be reliable and brought to market in on
time.
Leading personal storage OEMs have chosen Seagate drive time and time
again since Seagate's goals are squarely aligned with the OEM customers.
With Seagate's knowledge of the personal storage market and of its
customer base, no other company is as uniquely qualified to provide the
same detailed level of service to all its customers as Seagate.
For more information about Seagate's Design Service Centers, visit www.seagate.com.
About Seagate
Seagate is the world's leading provider of storage technology for
Internet, business and consumer applications. The Company's products
include disc drives for the Enterprise, PCs and Consumer Electronics, as
well as Storage Area Network (SAN) solutions. Seagate's market leadership
is based on delivering award-winning products, customer support and
reliability to meet the world's growing demand for information storage.
Seagate can be found around the globe and at www.seagate.com.
Seagate, Seagate Technology and the Seagate logo are registered
trademarks of Seagate Technology LLC. Barracuda, Cheetah and U Series are
either trademarks or registered trademarks of Seagate Technology LLC or
one of its affiliate companies. All other trademarks are the property of
their respective owners. Seagate reserves the right to change, without
notice, product offerings or specifications.
About Xbox
Xbox http://www.xbox.com/) is
Microsoft's future-generation video game system that delivers the most
powerful games experiences ever. Xbox empowers game artists by giving them
the technology to fulfill their creative visions as never before, creating
games that blur the lines between fantasy and reality. Xbox is now
available in North America and Japan, and will ship in Europe and
Australia on March 14, 2002.
Xbox is a trademark of Microsoft Corporation in the United States
and/or other countries.
NETGEAR